The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Forged and cut brass items have a "living finish" meaning they are unsealed, allowing them to develop a unique patina over time. If you wish to maintain the original bright finish, you can use a jewelry polishing cloth to clean from time to time. I recommend one like Fabulustre. If you've let the patina develop but want to quickly bring it back to original brightness, a product like Brasso (found in most hardware stores and some grocers) works very well and is very fast and inexpensive.
Gold-filled is minimum 5% fine metal cladding over base metal and does not de-laminate or peel like plated or "dipped" products. Nor does it tarnish as readily as silver. Many owners find that they never have to clean gold-filled items at all. However, from time to time your jewelry may become dirty from everyday wear. To clean gold-filled it is best to use mild soap and water. Hot weather and water will not damage the material.
Generally speaking, gold filled is better quality and will have a much longer lasting color than plated jewelry which contains only a scant fraction of gold comparatively.